Probably the best experience I’ve ever dealt with a vendor ever in my entire life. They were prompt, on time, they didn’t take any shortcuts, they explained what was going on and went the extra mile. Everyone from Jimmy to the people who only worked one day were nothing but friendly.
- The Burbank Family
“I’M CONFIDENT IT’S GOING TO GET DONE PROPERLY AND EACH AND EVERY TIME.”
We’re in a 9-unit building and every homeowner here calls Twin Home Experts whether it’s on their own or collectively to help us all out. Myself as the homeowner president here, as long as the Schuelke’s are involved, I’m comfortable, I’m confident it’s going to get done properly and each and every time we’re so super happy with them.
Jan Sherman Oaks, CA
I had an accident that occurred at about 4:30 in the morning and I called Twin Home Experts and they showed up within a half hour. They started right away on the work to get rid of some of the flooding problems. It was really great service.
I am so glad that I found this company! Less than six months after spending a great deal of money on a custom stone floor in my master bathroom, I experienced major sewer problems under my nearly brand new floor! The first company that I had called quoted me a bid to remove my entire floor! Manny came out to my home, and repaired my problem with his pipe-bursting equipment, leaving my precious floor entirely intact! He was even in and out the very next day! Thanks Manny!
I have a pleasure working with Jim the inspector.I was looking for a fast mold inspection be done. I contact the company and within an hour Jim was at my house and completed my inspection. I was very pleased with the services.
Elmer and the team are simply the best. I came home to a burst pipe on a Sunday night and they were there right away to handle everything. I will only be using Elmer and his team from now on. Elmer is a top class lad. Saved me for the 2nd time in a month from a plumbing nightmare.
“I AM A LIFELONG CUSTOMER OF THIS COMPANY AND WOULD GIVE THEM 10 STARS IF I COULD.”
The Twin Home Experts have done it again!! After getting the phone call that every landlord dreads – the “my sink is overflowing with black water and I’m not even using any water” phone call, I called Twin Home Experts and asked for immediate help. They sent a technician, Jesse, to my building. Jesse diagnosed the problem and fixed it quickly and efficiently. He even wore booties and cleaned up the mess. He then went under my building to check to see if there were any issues or additional damage. He gave the place a complete anti-bacterial spraying and used absorbent crystals to remove all the funk. I could not be more satisfied. I am a lifelong customer of this company and would give them 10 stars if I could. They are fast, responsive, competent, efficient, and fairly priced. They do the job right the first time. And, as a landlord and customer – I cannot recommend Twin Home Experts highly enough. These guys are great!! They minimized my damage and took care of all of my plumbing problems.
n“THE TWIN HOME EXPERTS IS A RARE FIND IN THE BUSINESS.”
The Twin Home Experts is a rare find in the business. Starting from phone inquiries the receptionist was nice, professional, and responsive. A 30-min courtesy call before the scheduled appointment time has been so thoughtful and we feel very grateful. David (one of the business owners) demonstrated professionalism and great deal of patience to guide us through the inspection processes, repair procedures, task verification, documentation, payment terms, warranty, and follow-ups (if needed). On the day of the team’s arrival, they treated my home as if it is theirs by making sure all floors and carpets were covered, with top-quality covering material by the way, also each team member use shoe cover whenever they were inside the house. They used specialty equipment to perform inspection and testing; therefore the team was able to quickly identify the location of the problem. They document the findings and repair outcome with photos, explained to us the problem, and proposed method of treatment. Once the team got the approval from us, they fixed the problem in no time with photo documentation. Clean-up was a swift. The team finished the task so effectively as if there was nothing happened. Payment was flexible followed by electronic invoice delivered via email. Overall extremely satisfied with the work The Twin Home Experts delivered. Highly recommended!
It was late on thanksgiving day when I sent a message about getting a quote from the Twins service and I kind of expected to hear from them in the next couple of days. It wasn’t an emergency my wife and I just but a house and wanted to get a quote for some work. We got a call in about 15 mins from Jim who was completely professional and incredibly helpful. He reviewed what we needed, read our inspection report and viewed the property with our agent. Most importantly for me he did what he said he would do, when he said he would do it. He never had an excuse for anything and he was always professional and courteous. He wrote us a perfectly itemized quote and we were able to send it to our agent to submit to the seller. We really appreciated his hard work and dedication to helping us achieve our goals.
Expert tech Joe De La Fuente led the team that did a full sewer line restoration for us. He was knowledgeable, clear, friendly, and punctual. Everyone at the Twin Home office was cheerful and helpful. Most importantly, they stuck by the estimate, even when excavation revealed a much more difficult job than anyone expected. Top marks!
Priya J.“NICE, FRIENDLY AND KNOWLEDGEABLE!”
I used Twin Home Experts to locate a leak another plumber couldn’t. They were saying it was the water proofing on the stucco allowing water to seep into the walls. I needed an expert fast and ASAP. I was able to get a next day appointment which is awesome! #fastservice David came out, greeted me with a great big smile – very nice guy. Gave him a tour and one hour later problem solved. We now pin pointed the source and now it’s time to get that fixed. Thank you so much guys. Highly recommend you guys. Nice, friendly and knowledgeable!
Called the twin home experts this weekend to get a ice maker line installed and showed up within a hour , gave me a great price ! I would recommend them highly to friends and family ! Thank you twin home for being limestone and reliable .
I just want to thank you guys so much. You did a fabulous job. I’m going to use you every single time. You’re so reliable, you’re so respectful, you do such great work. I just can’t even say enough about you!
Twin Home Experts were awesome! They showed up in less than 30 minutes, they’ve been here less than 30 minutes. It’s done – in and out, love it!
The Twins came out and installed my water purification system in no time flat. They showed up on time, under budget and this system has worked flawlessly. I recommend them highly to my friends and family.
These guys are amazing! Yes, they did an incredible job repairing everything that needed repairing but their attitudes, punctuality and efficiency is what sets them above and beyond. Jim and his crew completely cared and showed passion for their work and my home and well being. Thorough, fast, clean, kind and THE BEST PRICE AROUND. I’m a first time home owner and my stress level completely dropped when I got these guys on my side. They also recommended me to an equally awesome electrician and dry wall repair. If you need any sort of repairs, make your life easier and better by calling them asap!
Dalton came, he saw, he conquered my mold!! Literally could not have been easier. I would recommend him and the company to anybody in need of mold remediation in a heart beat. Quick, reasonably priced and courteous. Nice. I’ll take that every time please.
My toilet was clogged and it wasn’t flushing . I called the twin after I read good reviews about their services . I’ll say it is Five star service in an affordable price . Don’t look further if you can secure an appointment with them.
The Twin Home Experts are consistently the best plumbing and HVAC company I use. I own several apartment buildings and have used many different plumbers in my business before finding The Twin Home Experts. These guys are now my ONLY plumbing and HVAC contractors. There repair service is, by far, the fastest, most competent, and extremely fairly priced. I cannot say enough good things about them. I have had water damage restoration, mold remediation, new supply lines, new drain lines, new mains, liners, etc. done by The Twin Home Experts and I am EXTREMELY happy with the results. They do it right the first time and stand behind their work. That is very rare these days and I appreciate it. They take the hassle out of being a landlord and I recommend them highly to all of my family and friends. They also take care of my home with an even higher level of promptness, attention to detail, and conscientiousness that I demand from every workman in my house. If you want a worry free plumbing and/or HVAC experience, call these guys. They are the best. They do a complete diagnostic, they explain what needs to be done, and then they skillfully execute their work. No surprises, no disappointments, only high quality work and workmanship at a fair price.
They forgot the appointment at first, but Jim profusely apologized, came over right away (after I’d called trying to find out what had happened) and did an outstanding job, so all is forgiven. 🙂 He was very courteous, professional, and patient when it came to explaining what exactly he was doing and how things worked. I had never had to have the air in my house tested before, but my wife’s asthma keeps getting worse, so we’re trying to find out why. Jim also offered many suggestions for eliminating possible sources of contamination that most healthy people tend to not even think about. We haven’t received the results yet, but Twin Home did an excellent job making sure that everything was tested thoroughly, and at a very reasonable price
Twin Home Experts was a bright star in a really rough flooding experience. After a pipe in my kitchen burst, I got a positive test for mold and three companies couldn’t tell me where it was it how to proceed. I am so grateful for Twin Home Experts – they were the only ones who could figure out my issue and resolve it quickly, cleanly and professionally. They were always responsive, I received constant updates and I felt they definitely cared about my situation and helping me fix it. Couldn’t say enough great things and I would recommend them to anyone and everyone. I will definitely be using Twin Home Experts in the future with any water, mold or plumbing issues that arise. Thank you greatly!!
Getting your apartment checked for mold & other things is not cheap so I made sure I did my fair share of research! Twin Home Experts kept popping up in my search results and kept showing up as the best. I dug into their company and read about the twin brothers as well as Dalton. I liked what I read so I gave them a jingle. I had a 20 minute conversation with Dalton explaining my situation and what I wanted to accomplish. Given that I have no mold experience, Dalton could have easily charged me the full kit and caboodle of $800, but he didn’t. Dalton and crew genuinely want to help fix the problem — he told me what he recommended and I followed suite saving some dough. I am happy with the services and would definitely use them again if I have a mold sitch’ which I better not! Ahh! Thanks D!
I called The Twin Home Experts to set up an appointment to remove mold in my home. They came out the same day I called to asses the mold. Dalton was great and he came back at 8am the next day to remove it. He was on time, professional and a really nice guy! I would recommend this company for any of your household needs.
I would recommend this company for your remediation needs. We noticed a mold issue on Thursday. Dalton came out Friday to review and provide a reasonable quote for the work. His team showed up on Tuesday as agreed on time and was able to complete the project the same day! They also cleaned up to my satisfaction.
– Harold, Sherman Oaks, CA
Highest level of service, anybody else would have taken four times as long and probably cost four times as much and they’re so respectful and do such a great job. I couldn’t recommend them more. They are fabulous.
-Eric Santa Monica, CA
I can only say that it’s been as always a real pleasure because in time of need, not only are they there, but they’re there immediately and the job is done to perfection.
-Regine Studio City, CA
I had a great experience with these guys. Was able to order a rush inspection with them (the only company that replied to me, nearly immediately, on a Sunday) as we are in escrow and needed to have a furnace and damaged water pipe looked at. They gave me honest advice (don’t repair the pipe, it looks worse than it is. Do repair the furnace as its ancient) and I really felt that they had best interests at heart. They did not charge me anything for the inspection, just did an estimate to give the seller so we could negotiate a credit. We can’t hire them until we close, but I will certainly use them in the future.
I tried everything to remove the on going mold in my shower and it kept coming back . I called around to a few places like Serv pro who wanted to demo my entire ceiling etc …… finally made contact w/ twin home experts and they sent me Mark who was such a professional and didn’t use the typical scare tactics , but instead provided me some great easy solutions with a GUARANTEE, in fact didn’t take my money for 1 month to give me peace of mind . Folks it’s been almost 5 months and nothing has come back . I truly appreciate there honesty and putting their time and money on the line , making it there last priority ! Who does this ??? Thank you and highly recommend twin Home in YOUR Home !
The Twins now cover a pretty wide range of services, and I recently needed some mold mitigation due to a leak. I had called them out about the water, but Ruben and his crew were able to handle the mold and the dry wall work, all with the efficiency and professionalism I had come to expect from years of calling up the Twins purely for plumbing work. They were pretty flexible about timing, and I appreciated the extra care covering up surfaces and cleaning up.
These guys are great. They find the problem fast and take care of the repairs. Honest, reliable, and they stand behind their work. What more could you ask for? I could not be happier with the service I have gotten from Schuelke.
A previous contractor told me I needed mold remediation after a recent leak for $2,000. Twin Experts took a look and said we don’t have any mold at all. Wouldn’t even accept payment for a service fee that I offered. Very impressed with their honesty and integrity! Will definitely use them in the future!
After a night of heavy rain in Los Angeles. We had a situation in our living room. We spoke to a lot of people before my husband found twin home experts. Glenn came out in half an hour, assessed the situation and gave us a quote. He was extremely professional and later that evening Ramon and Glenn returned and fixed the problem. We had to get the water problem fixed asap and they were there to help us with it. I appreciate the professionalism and speed they were able to finish the work. My husband and I are very happy with the service and quality of work. We would highly recommend this company.
The BEST experience I have ever had when going through a plumbing emergency!!!!! My toilet in my room was making so much noise that I couldn’t sleep at night, plus the walls in my bathroom were getting bubbles, so there was clearly a leak (that I was ignoring). I finally got around to hiring a company. So I turned to good ol’ faithful YELP. Let me tell you, I did A LOT of research. I live in Beverly Hills and the people in my Condominium building don’t trust just anyone. So I really need the best. I found Twin Home Experts and something about them and their reviews, made me feel that I could really trust them! I’m a single girl and honestly, sometimes I get scared having men in my home. Also – we have a lot of valuables in the home and you always wonder if it’s safe having somewhat strangers in your home. With that being said, i had absolutely NOOOO WORRIES whatsoever with the team. Upon first introduction, they were super nice, very friendly and I felt at ease. Over the course of 3 days, they were in my home, we had a bite to eat together (i forced them to have some snacks with me) and they asked me all about my wedding planning process. I had to take a couple of business calls, and they were very courteous of me and my work. The most amazing guy on the team was Elmer, the field supervisor. He really really stepped up and helped me. I felt that i had someone who really cared about me. I felt like he wasn’t just trying to upsell me or make me do something i wasn’t comfortable with. No only was Elmer amazing, but his entire team was fantastic. I got to know Josue, Oscar, Arnold, Gerson and Daniel. They were literally in my home for 3 days, I was in the living room and they were doing there thing in my bathroom. I have my whole life in that room and i didn’t have one worry. They were super clean and when they finally left, it was as if they were never there. What i REALLY liked about them is that they put this special plastic on the floor, literally from the moment there foot enters the lobby, through the elevator, through my front door, to the bathroom. So there was NO way they would get anything dirty. The whole experience was super positive. I will use them again and recommend them to anyone who needed their service. Thank you so much for the most amazing job on fixing my toilet, fixing my walls, and just the overall service. Elmer, Josue, Oscar, Arnold, Gerson and Daniel you did an amazing job. THANK YOU!!!!!!
My insurance agent recommended Twin Home Experts when we found a slab leak, and I’m so lucky they did! Mark was responsive, took care of all of the paperwork, and made sure that our tenants were not out of a bath during the repairs. Highly recommend Mark and his crew!