When You Need Us, We’ll Be There
When it comes to needing an emergency plumbing company in the odd hours of the morning and night, it’s important to understand a few things before you rush in and just call. Many times, a desperate customer will call and hire the first one that actually responds and then be hit with a shocking sticker price.
Here at The Twin Plumbers, we are a 24 hour, 365 days emergency service and repair plumbing company here in the Los Angeles area that understands what customers go through in a terrifying plumbing disaster.
We want to give you some tips that will prevent you from getting ripped off and help bring the plumbing situation to an end as quickly as possible.
We first always recommend having a plumber that you can trust and be responsive no matter when you need him /her in your contacts.
When you call a plumber for the first time in an emergency situation, make sure you ask a few questions before booking:
1. When can you get here? If they say within 30 minutes, ask if they can guarantee it.
2. What’s your fee for emergency call out?
3. Do you have the parts on your truck?
4. How much does it cost to come and just shut the water off?
Also, be aware of the way the on-call dispatcher or plumber is treating you over the phone. A good emergency plumbing company should be polite, professional, very courteous, and most of all attending to your needs.
We had a frantic caller here in Los Angeles that called in at 2 a.m. a few days ago with a huge hot water leak. She didn’t know where to shut the water off to stop the flooding in her kitchen.
We were proud of our night emergency dispatcher, Amanda, that calmed her down and guided her to her valve. The customer was able to shut it off, slowing the leak and minimized the water damage.
When it comes to emergency plumbing charges in Los Angeles,, it truly depends on the type of plumbing issue that is occurring. Is it just a pinhole leak? Is it a sewer pipe that is backing up throughout the property?
Price also depends on the location of the issue and if it requires two men or more. All thing considered, the ranges are between $89.00 to $475.00 for the call out and additional costs for more extensive repairs.
The way to save big money on plumbing emergencies, if possible, is just to have the plumber shut everything off until the next day. This will bring things to a much calmer state and gives you the opportunity to acquire some bids for the actual repairs or replacement, as well as getting your insurance to possibly cover everything if you have coverage within your policy.
Here at The Twin Plumbers, we strive to educate and provide customers the best information in the plumbing industry. We sure hope this gave you some insight on emergency plumbing in Los Angeles.
As always, thank you for reading. If you are need of any plumbing services including emergency plumbing, you can contact us. We will always provide twice the service, twice the care!